FAQs
Shipping
How long does shipping take?
We usually dispatch orders within 3
business days, but during holidays or busy periods, it may take a bit longer.
Once dispatched, you’ll get a confirmation
email with tracking details. Estimated shipping times will be shown at checkout
after you enter your shipping details. Normally, it will take 6-10 business
days.
Do you ship internationally?
Yes we do! We offer free internationally
air shipping for orders over $49.90 AUD
If your country is not available on
checkout, get in touch with our team and we will see if we can arrange shipping
for your country!
Are there import duties forinternational orders?
We are unable to determine whether there
will be import duties or customs fees. This is dependent on the country and
their import laws. But mostly, we will cover the customs fees. If you need more
help, please contact us before you place the order.
Orders & Returns
Please check our Refund Policy Page formore information.
Product Care
How do I clean my clothes?
Please refer to
the care label on each piece of clothing. Different styles of clothing have
different washing requirements. Some clothes are only suitable for dry
cleaning, but most clothes are suitable for washing machines. Please refer to
the instructions.
Can I iron my clothes?
Please refer to
the washing label and ironing instructions on each piece of clothing. Different
styles of clothing have different ironing instructions. Please refer to the
instructions
Can Isend my clothes to the dry cleaner?
Please refer to the washing label on each piece of clothing. Different styles of clothing have different washing instructions. Please refer to the instructions